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Booking Terms & Conditions

Terms & Conditions – Party Venue Hire

  1. The Customer shall confirm a Booking by emailing confirmation, with address and contact telephone number to malc@thelordmalcolm.co.uk.
  2. The Booking is only confirmed, and a Contract is only made between The Lord Malcolm and the Customer after The Lord Malcolm has received payment of the Deposit in cleared funds. No booking shall be binding on The Lord Malcolm until this requirement has been met.

3. Deposits and Payments

  • The Customer shall pay the fees relating to the Booking and Event on the following terms:
  • The Venue Hire deposit fee (50% of the venue hire fee) shall be paid by the Customer upon receipt of deposit invoice.
  • The balance of The Lord Malcolm invoice for the Event (incorporating but not limited to any agreed additions such as reception drinks, additional items for hire etc) and the returnable security deposit of £500 shall be paid by the Customer no later than 30 days prior to the date of the Event.
  • Any incidental costs or charges relating to the Booking and the Event (including but not limited to charges incurred on the date of the Event for additional staff, drinks or damages) shall be paid in full by the Customer on receipt of The Lord Malcolm invoice and in any event within 7 days after the end of the Event.
  • Bookings confirmed within 30 days of the date of the Event are to be paid in full at the time of confirmation.
  • We may agree to you making a provisional booking with us, but this is not legally binding on either you or us unless and until the deposit is paid in full.

4. Cancellation by you

  • If you want to cancel a confirmed booking, you must do so in writing and to the email malc@thelordmalcolm.co.uk
  • Depending on when you cancel, the cancellation charges you must pay shall be determined by reference to the table below. We will tell you the exact cancellation charges once we know whether or not we have been able to resell the date, and you must pay the charges within 20 working days of our invoice.

Period

Amount

Description

More than 6 months

Venue Hire Deposit fee

Non-refundable in all cases regardless of when you cancel.

3-6 months

Venue Hire Deposit fee

We will attempt to resell the date to another customer.

30-1 day

100% (less refundable security fee)

Includes all fees, agreed additional costs such as arrival drinks, furniture hire etc.

  • COVID 19 Variation. Any bookings taken during that cannot then be taken due to a government decreed lockdown will be able to request a date change within 12 months of the booking date. Where we cannot accommodate an agreed alternative date, the venue deposit fee shall be returned to the Customer in full.

 5. Cancellation by The Lord Malcolm

  • We reserve the right to cancel your booking without liability to you and without any obligation to refund your deposit if:
  • You do not pay us the balance of your event by the date due for such payment; or
  • We have reasonable grounds to believe that you may not pay us the balance of your wedding package price by the due date and we have requested you to explain the position and you have not done so satisfactorily; or
  • We discover, before you have paid the balance of your event, that you have deliberately concealed information, or deliberately given us incorrect information, about your intended event in circumstances where (if you had not done so) it would have been reasonably foreseeable that we would not have accepted your booking; or
  • We have reasonable grounds to believe that your behaviour or that of your guests at the wedding is likely to result in damage to the venue or to our property and/or injury to people.

6. Your Party Package

  • The general content of your party package shall be as set out in your booking email quotation, or as otherwise subsequently agreed with us in writing. We may finalise certain details of your package (for example, the exact numbers of guests, welcome drinks) with you in the period leading up to your party, in accordance with these terms.
  • As part of your party package, you have exclusive use of the bar and paddock within the grounds of Bluebell Cottage Outgang Road, Langtoft Fen.
  • For your party you will have access to the grounds (as detailed above) from 12pm until 1am for the maximum number of guests agreed with you in advance. Guest numbers must not exceed 100 (Internal to the pub & decking area) /150 with the addition of a hired Marquee .
  • All guests must leave the property by 1am.

7. Your responsibilities

  • You must confirm final numbers no later than 30 days before your event, so we are able to raise a final invoice.
  • All suppliers must be agreed in advance of the Event, and sight of suitable public liability insurance is required. We reserve the right to refuse suppliers we deem unsuitable for the venue or the environment. Fireworks and Chinese Lanterns are expressly forbidden at all times at The Lord Malcolm.
  • You must comply with and use your reasonable endeavours to ensure that your guests comply with, all of our reasonable instructions intended to ensure the safety of property and/or people at the venue.
  • You must provide your guests with such information we may reasonably request regarding arrangements to be followed at the venue (for example, in relation to car parking or the storage of valuables).
  • Any damage caused to the Venue, its equipment, contents or fittings will be invoiced directly to the person/persons hiring facility immediately after the event, if it exceeds the £500 security deposit fee.
  • We reserve the right to stop any activity which we reasonably believe is likely to cause damage to the interior or exterior of the venue or to risk the safety of people at the venue, and we will not tolerate any abusive behaviour by guests to any other guests or member of staff. We reserve the right to remove any persons acting inappropriately from the event.
  • If you include any images of the venue on your invitations, you must ensure that you have the permission of the appropriate copyright holder.
  • Details of third-party suppliers we provide to you are intended to help you in arranging other services to be provided in connection with your event. If you do engage these or any other third-party suppliers, we accept no responsibility for their performance of services, and you should take up any complaints with them directly. You are also responsible for paying their charges directly. We reserve the right not to allow into the venue any third-party suppliers who do not meet our requirements intended to ensure the safety and welfare of property and people at the venue.
  • All third-party suppliers must be able to supply their own power source and water. There is no power or running water facilities at The Lord Malcolm.

Events outside our control

  1. We shall not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under our contract with you that is caused by events outside our reasonable control (such as serious damage to the venue, serious adverse weather conditions, a pandemic or epidemic, or interruption or failure of utility services such as electric power, gas or water). In these circumstances, we shall use every effort to notify you as soon as is reasonably practical. If, as a result of such events, we believe we have no alternative but to cancel your booking, you must have suitable wedding/event insurance to cover you for these eventualities.

Limitation of our liability to you

  1. Our total liability to you for any loss you suffer will be limited to the total amount of money payable to us for your Party package. We will not be liable for any losses which were not reasonably foreseeable to both you and us when the contract was entered into or for any losses that were not caused by any breach of contract or breach of statutory duty or negligence on our part.

Changes to the venue and/or your party package

  1. We reserve the right to make changes to the interior and/or exterior of the venue between the time we accept your booking and the date of your event. For example, we may make changes to the décor and colour schemes of function rooms, and we cannot guarantee that the venue and its surrounds will be free from additional structures (such as marquees or scaffolding).
  2. We will use all reasonable endeavours to ensure that no components of your event have to be altered. However, as a plan is normally put together a long time before your scheduled date, we reserve the right to make changes to certain components if this is necessary to comply with safety requirements or other changes in law or relevant codes of practice, or to make other minor changes which we reasonably believe will not be to the detriment of your overall experience.
  3. We will notify you of any significant changes covered by paragraphs 1 and 2, but unless the change is one which is likely to fundamentally change the nature of your experience, we will not offer a refund, costs or compensation.

General

  1. If only one person is making the party booking, that person confirms that s/he/they has the authority to make the booking on behalf of both persons. Our contract will therefore be with both such persons.
  1. Any error or omission in any information or document issued by us shall be subject to correction provided that the correction does not materially affect the contract.
  1. You may not transfer any of your rights or obligations under our contract with you to another person without our prior written consent, which we will not withhold unreasonably. We can transfer all or any of our rights and obligations under the contract to another organisation, but this will not affect your rights under these terms.
  1. If any court or competent authority decides that any of the provisions of these terms are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law.
  1. No person who is not a party to our contract with you shall have any rights under or in connection with it.
  1. All written communications by you to us must be sent to malc@thelordmalcolm.co.uk We may send written communications to you at either the email or postal address set out in our quotation.